Using MyInfo to Onboard Customers

James Lee, Lead Solutions Architect, Government Technology Agency (GovTech), explains how Singapore's MyInfo service simplifies the onboarding process for both customers and financial institutions

MyInfo speeds up the Know-Your-Customer (KYC) processes for individual customers utilising customers' National Digital Identity (SingPass) and government data.

James Lee, Lead Solutions Architect, Government Technology Agency (GovTech), explains how GovTech set about leveraging SingPass, and applying a digital workflow to gaining customer consent, streamlining the onboarding process for both customers and financial institutions.

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